Privacy Policy – Outer Experiences (VAZA Solutions SAC)

Last updated: 09 june 2025

Quick summary:

  1. We don’t sell your data.
  2. You have full control over your preferences.
  3. We explain what we collect, why, and how we protect it — in plain language.

Who we are

Outer Experiences is operated by VAZA Solutions SAC, based in Peru. We are responsible for collecting, using, and safeguarding your personal information when you use our website, book an experience, or contact us.

What data we collect

a. Information you provide directly:

  1. Personal details: full name, user name, title.
  2. Contact details: email, phone number, address.
  3. Traveler preferences: trip interests, dietary or medical requirements, height/weight when relevant.
  4. Communication preferences.

  5. Payment details (handled by third-party processors like Stripe or PayPal — we don’t store full card data).

b. Information we collect automatically:

  1. Device and browser data.
  2. IP address and location (when allowed).
  3. Site usage and cookies.

How we use your information

a. To deliver our service:

  1. Create and manage your account.
  2. Process bookings and communicate details.
  3. Provide customer support.

b. With your consent:

  1. Send you newsletters or offers.
  2. Improve the platform through analytics and user behavior data.

Children under 18

Our services are not directed at minors without adult supervision. If we discover data provided by a child without guardian consent, we will delete it promptly.

Who we share your data with

We do not sell or rent your data. We may share it with:

  1. Trusted service providers (e.g., payment platforms, hosting, marketing tools).
  2. Experience operators or guides, only where necessary and always in the context of a booked trip.
  3. Authorities, when legally required.

All third parties must comply with privacy and data security laws.

Where your data is stored

Your data may be stored and processed on servers located outside of Peru. We take reasonable security measures to protect it, but cannot guarantee 100% safety due to the nature of internet transmission.

How long we keep your data

  1. For active customers: up to 7 years after your last interaction.
  2. For newsletter subscribers only: up to 3 years after the last engagement.
  3. You can request deletion at any time.

Your rights

You have the right to:

  1. Access your data.
  2. Correct or delete it.
  3. Restrict or object to how we use it.
  4. Request a copy (data portability).
  5. Withdraw consent at any time.
  6. File a complaint with a data protection authority.

Email us anytime at oscar@outerexperiences.com to exercise your rights.

Advertising & Analytics Tools

Use of Meta Pixel and Data Sharing
We use third-party tools such as Meta Pixel and Conversions API (provided by Meta Platforms, Inc.) to better understand visitor behavior on our website and improve our advertising. These tools allow us to measure the effectiveness of our marketing campaigns, deliver more relevant ads, and reach audiences that may be interested in our services.

The information collected may include details such as page views, items added to cart, checkout activity, and purchases. This data may be shared with Meta in a secure and anonymized form (such as hashed email or phone number) and used in accordance with Meta’s Privacy Policy.

You can manage your preferences or opt out of data collection for advertising purposes by adjusting your browser settings, your Facebook account settings (see “Off-Facebook Activity”), or by contacting us directly.

Cookies

We use cookies to:

  1. Improve website functionality.
  2. Keep your session active.
  3. Analyze site performance.
  4. Offer tailored content and ads (only with consent).

You can manage your cookie preferences via the banner or browser settings.

Changes to this policy

We may update this policy. If changes are significant, we’ll notify you. Continued use of our services implies acceptance of the latest version.

Contact

If you have questions or want to exercise your privacy rights:
Email: oscar@outerexperiences.com
Company: VAZA Solutions SAC
Location: Lima, Peru